Facilitates communication improvements via cloud technology; includes native Teams calling.
UniVoIP is a reliable cloud communications provider that offers white-glove, customer-centric solutions to support businesses' communication needs. Their specialty lies in their purpose-built-for-MS Teams Cloud Voice solution, which allows businesses to maximize their Microsoft Teams investment. With UniVoIP's calling plans delivered from their cloud-native network platform, businesses can enjoy native Teams calling across all devices, eliminating the need for premises-based appliances, local trunks, and third-party plugins. UniVoIP also offers other key offerings, including UCaaS (Unified Communications as a Service), Contact Center solutions, SD-WAN (Software-Defined Wide Area Network), and Virtual Conferencing solutions. Their UCaaS service allows businesses to communicate and collaborate from anywhere, on any device, ensuring optimal productivity with their enterprise-grade global communications platform. The Contact Center solutions empower agents to create an omnichannel customer experience with scalable options for multimedia customer interactions. UniVoIP's SD-WAN streamlines WAN management and scalability, reducing CapEx and OpEx. They also offer virtual conferencing solutions that break down geographical boundaries and enhance collaboration. UniVoIP prides itself on its industry-high customer retention rate of over 99% and guarantees Service Level Agreements (SLA) to the desktop. They provide a white-glove customer experience through a team of expert engineers and offer 24/7/365 U.S.-based support. With the lowest prices in the industry, UniVoIP offers cost-effective solutions for businesses of all sizes. For those interested in partnering with UniVoIP, they offer various partner programs, including a Channel Program with high commissions and guaranteed customer success, a Whitelabel Program that allows full customization under your own brand, and a Referral Program that provides a consistent revenue stream while keeping referrals happy. Overall, UniVoIP is a reliable and comprehensive communications provider that offers customizable cloud communication solutions to improve productivity and enhance customer satisfaction. With their purpose-built-for-MS Teams solutions and a range of other offerings, businesses can unlock the full potential of their communication systems and drive more value to their customers.