Automates categorization and analysis of customer feedback using AI, saving time for customer-facing teams.
Syncly is an AI-powered platform that automates the categorization and analysis of customer feedback for businesses. By using AI, Syncly is able to identify and prioritize the most urgent customer issues, saving customer-facing teams valuable time. With Syncly, teams no longer need to manually categorize or tag each feedback, as the platform automatically handles this task. Additionally, Syncly provides a summary of customer issues on a weekly or monthly basis, as well as insights into customer frustrations through sentiment analysis. The platform seamlessly integrates with popular tools like Intercom, Front, Zendesk, Slack, Salesforce, and others, allowing businesses to centralize all customer feedback in one place. Syncly also offers a Zapier integration for connecting with Gmail, Surveys, and more. With its scalable solution for feedback management, Syncly empowers businesses to prioritize customer needs based on revenue impact.