Collaborative ticketing solution integrating with Teams and Slack for improved team workflows.
Jetdocs is a collaborative ticketing solution that is integrated into Microsoft Teams and Slack. With Jetdocs, teams can create no-code workflows to streamline processes, approvals, and tickets, ensuring they are routed to the right person automatically. The platform allows for the submission, collaboration, and resolution of tickets 2x faster than traditional methods like searching through threads and emails. Jetdocs maximizes transparency by providing a customizable and central catalog for ticket submission, along with powerful SLAs and robust reporting for action and insights. With Jetdocs, designing who should handle tickets takes minutes and collaboration across teams is encouraged through a powerful interface and bot. The platform also allows for the easy inclusion of colleagues in workflows through @mentions, making complex processes involving multiple people or data simpler to manage. Jetdocs maximizes productivity across internal teams with its collaborative approach. It is trusted by Fortune 500 companies, leading education institutions, startups, and non-profits, and is backed by Y Combinator.