An AI-based intelligence platform offering real-time transcription, sentiment analysis, and more for effective decision-making.
Dialpad is a leading customer intelligence platform powered by AI. With Dialpad, businesses can communicate with customers on every channel and uncover insights to drive better decision-making. The platform offers a range of AI-powered solutions, including an AI contact center, AI sales center, AI voice system, and AI meetings platform. Dialpad AI completely changes how teams work by providing real-time transcription, sentiment analysis, live coaching, predictive CSAT, and more. The platform is designed for small businesses and enterprise-level organizations across various industries. Dialpad is recognized as a leader in multiple categories by G2 and has received positive reviews from brands big and small. The company is committed to product innovation and regularly releases new features and integrations. In addition, Dialpad has been involved in news and partnerships, including a Big Game commercial and sponsorship of the Sacramento Kings. They also have community impact programs to invest in the Sacramento community. Dialpad offers a range of products, features, and pricing plans to suit different business needs. Customers can start with a free 14-day trial to experience the ease and connectivity of the AI-powered platform. Overall, Dialpad provides a comprehensive customer intelligence solution with advanced AI capabilities for businesses of all sizes.