A multichannel support platform for efficient customer communication. Offers live chats, bots, and social messaging from a centralized dashboard. Can automate tasks, track visitor history, and provide insights for personalized messaging.
Chatra is a multichannel support platform designed for businesses of all sizes. It offers various features including live chat, chatbots, email, and social messaging to help businesses communicate with their customers in a more efficient and effective manner. With a real-time live chat option, businesses can engage with website visitors and respond to their inquiries instantly. The platform also enables businesses to manage messages from different channels, such as email, Instagram, and Facebook, all from one centralized dashboard, eliminating the need to switch between multiple browser tabs. Additionally, Chatra provides insights on website visitors, allowing businesses to track their browsing history and where they come from, enabling them to greet them with personalized messages. This not only enhances customer experience but also helps in increasing conversions. Furthermore, the use of chatbots allows businesses to automate routine tasks, collect visitor information, qualify leads, and provide quick answers to frequently asked questions. The platform also offers mobile apps, enabling users to stay connected and respond to messages on the go. With a free plan available, easy installation, and no credit card required, Chatra is a convenient and user-friendly solution for businesses looking to improve their customer support and increase sales.